Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Özserin Aydınlatma – Rifai Özserin (“Özserin Aydınlatma”), in its capacity as data controller, within the scope described in this notice.
Data controller
- Trade name: Özserin Aydınlatma – Rifai Özserin
- Address: Bağcılar Mah. 1254. Sokak S.S. Metal İşleri Yapı Koop. 13. Blok No:3 Bağlar / Diyarbakır
- Email: info@ozserinaydinlatma.com.tr
- Phone: +90 532 657 57 68
- Website: www.ozserinaydinlatma.com
Personal data processed
Our website has no visitor registration. Your personal data is processed only if you fill in the forms below or contact us directly:
- Quote form: full name, company / organisation name, telephone number, email address, city, note, and the products you have added to your quote list together with their quantities.
- Contact form: full name, telephone number, email address, subject and your message.
- Quote tracking: the quote code and the last four digits of the telephone number you gave in the quote; used solely to verify that the quote belongs to you.
- Telephone, email and WhatsApp correspondence: your contact details and the content of the correspondence.
- Transaction security data: the IP address and time of the transaction, used to prevent misuse of the forms, and the server logs kept by the hosting infrastructure.
Our forms do not ask for special categories of personal data (health, religion, biometric data, etc.); please do not share such information in your messages.
Purposes of processing
- Receiving your quote requests, preparing price quotes and sending them to you;
- Answering your questions and requests, and communicating with you;
- Carrying out order, production, shipment and sales processes;
- Ensuring the security of the website and the forms, and preventing misuse;
- Fulfilling retention, notification and disclosure obligations arising from legislation.
Your personal data is not used for advertising or profiling; no commercial electronic messages are sent to you without your explicit consent.
Method of collection and legal grounds
Your personal data is collected electronically, as submitted by you, through the forms on the website, email, telephone and WhatsApp, and is processed on the following legal grounds set out in Article 5(2) of the KVKK:
- Processing is directly related to the conclusion or performance of a contract (subparagraph (c)): quote, order and sales processes;
- Processing is necessary for us to fulfil our legal obligation (subparagraph (ç));
- Processing is necessary for the establishment, exercise or protection of a right (subparagraph (e));
- Processing is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms (subparagraph (f)): responding to your requests and site security.
Transfer of personal data
Your personal data may be shared only for the purposes above and to the extent necessary with the service providers that provide the website’s hosting and email services, with the courier and freight companies we work with to deliver your order, and with public institutions and organisations authorised by law. Your data is not sold and is not transferred to third parties for advertising purposes.
If you choose to write to us via WhatsApp, your correspondence is transmitted over WhatsApp’s infrastructure; WhatsApp’s own privacy terms apply to this service.
Retention period
Quote and contact records are retained for the period required to conclude your request and for the periods stipulated in the relevant legislation; at the end of these periods, they are deleted, destroyed or anonymised.
Your rights under Article 11 of the KVKK
As a data subject, you have the right to:
- learn whether your personal data is processed;
- request information if it has been processed;
- learn the purpose of processing and whether it is used in accordance with its purpose;
- know the third parties in Türkiye or abroad to whom it has been transferred;
- request its rectification if it is incomplete or inaccurately processed;
- request its erasure or destruction within the framework of the conditions set out in Article 7 of the KVKK;
- request that any rectification, erasure or destruction be notified to the third parties to whom the data has been transferred;
- object to a result to your detriment arising from the analysis of the processed data exclusively by automated systems;
- claim compensation if you suffer damage as a result of unlawful processing.
These are the rights you hold as a data subject.
Applications
You may submit requests concerning your rights in writing, together with information that establishes your identity, to Bağcılar Mah. 1254. Sokak S.S. Metal İşleri Yapı Koop. 13. Blok No:3 Bağlar / Diyarbakır in accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller, or send them to info@ozserinaydinlatma.com.tr from the email address you have previously notified to us and that is registered in our system. Your applications are concluded free of charge within thirty days at the latest, depending on the nature of the request; if the procedure entails an additional cost, the fee schedule set by the Personal Data Protection Board may be applied.
This notice has been prepared on the basis of the website’s current operation and will be updated if there are changes to processing activities. For cookies and information stored in the browser, please refer to the Privacy and Cookie Policy.