Support
Frequently asked questions
The most frequently asked questions about product selection, quality, quotes and shipping.
Company & production
Where does Özserin Aydınlatma manufacture, and since when?
Özserin Aydınlatma began operating in Diyarbakır in 1963 with turning, fitting and metalwork. With more than 63 years of experience, it now manufactures outdoor lighting poles, luminaires and street furniture at its facility in Bağlar / Diyarbakır.
What products does Özserin Aydınlatma manufacture?
We manufacture 676 product models in 11 categories: modern solar lighting poles, LED-integrated aluminium poles, modern, decorative, classic and high-mast lighting poles, bollard and garden luminaires, floodlights, and street furniture such as park benches and barrier posts.
Which quality standards do your products meet?
We hold ISO 9001, ISO 14001, ISO 45001 and ISO 10002 certification. Products fitted with luminaires comply with the EN 60598 luminaire standard and have an IP65/IP66 outdoor protection rating; metal surfaces are finished with corrosion-resistant electrostatic powder coating. You can view all our certificates on the Certificates page.
Where are the cast parts produced?
Cast parts are produced by partner foundries. Metalworking, welding, electrostatic powder coating and LED luminaire assembly are carried out at our facility in Bağlar / Diyarbakır. This allows us to respond quickly to requests for project-specific parts and colours.
Which organisations have you worked with?
We have 47 client references from metropolitan municipalities, ministries, public institutions, universities and the private sector. The full list is available on our References page.
Quotes & orders
How can I get a price quote?
You can add the products you are interested in to your list with the "Add to quote list" button and submit the quote form, send us the product code via our WhatsApp line or call us on +90 532 657 57 68. Quotes are usually prepared within the same business day.
Do you deliver throughout Türkiye?
Yes. We ship from our facility in Diyarbakır to every province of Türkiye, and we have also exported to more than 10 countries.
Do you manufacture to specification for municipal and public tenders?
Yes. We carry out project-specific production in line with the technical specification, including pole height, wall thickness, RAL colour, LED power, number of arms and logo/emblem applications; we provide technical datasheets and product information for tender documents.
Is there a minimum order quantity?
There is no quantity limit for standard products; for production requiring a project-specific colour, size or design, the minimum quantity is set on a project-by-project basis.
Product selection
Which lighting pole should I choose for parks and gardens?
We recommend bollards and low-height garden luminaires for walkways, modern or decorative poles for areas within parks, and solar lighting poles for areas without a power line. If you share the dimensions of your site, our engineers will prepare a recommendation free of charge.
Solar lighting pole or mains-powered pole: which is more advantageous?
In areas far from power lines, where excavation is costly, or at temporary sites, solar poles reduce installation and operating costs. In dense city centres where the grid infrastructure is already in place, mains-powered LED poles are usually more economical.
In which colours can lighting poles be produced?
All metal products can be finished with electrostatic powder coating in any colour from the RAL chart. The most popular colours are anthracite, black and dark grey.